The Service Compact (SERVICOM), which was introduced in ministries, departments, agencies and local government areas in Delta State in 2009 but collapsed years after, is to be reinvented for optimum public service delivery.
SERVICOM was introduced by the Federal Government in 2004 and domesticated in states to empower public officers to be their responsibilities in providing improved, efficient, timely and transparent services .
Executive Assistant to the governor on Public Enlightenment, (Government Projects and Policies), Mr Olisa Ifeajika, who disclosed this in Asaba said, Governor Sheriff Oborevwori is concerned about the deteriorating service delivery across the MDAs and local government areas, urging public servants in the state to brace up to the new normal.
According to him, the Office of the Senior Policy Adviser to the Governor, Honourable Funkekeme Solomon had embarked on sensitisation to MDAs on the need to sit up in their responsibilities, adding that so far, they have visited 55 out of the 132 MDAs and 25 local government areas.
He said SERVICOM had been around over the years but had failed to make the necessary changes in ensuring quality service delivery.
Ifeajika, who was the former Chief Press Secretary to Governor Ifeanyi Okowa, said “as this administration is continuing with the projects of the previous administrations, Governor Oborevwori’s administration is also interested in ensuring delivery of quality service to the people of the state.
“The new thing is that public service is the blood of government and the brain box. When you have a corrupt undisciplined and irresponsible public service the government of the day is doomed.”
“Beyond providing infrastructure for the people, there is the need to keep a disciplined public service that will drive service delivery across all MDAs and the local government areas.
“SERVICOM was established by the Federal Government in 2004 to render services as it should be in all of its agencies to every Nigerian.
“It was domesticated in Delta in 2009 during the administration of Governor Emmanuel Uduaghan and was signed into law on March 2, 2009.
“As Deltans, you have a right to be served right by government and the public service drives the process of governance.
“I have come to tell us that aside providing infrastructure our governor, Oborevwori has directed that all public servants must re-enact the culture of SERVICOM.
“SERVICOM is now an integral part of governance, every Deltan has a right to be served properly and all MDAs had been told to establish SERVICOM units to ensure compliance in line with the MORE agenda of Governor Oborevwori.”
Ifeajika further disclosed that those found wanting in their duties would by extant rules be punished.
On the conversion of government lands for private use, Ifeajika said: “some persons by way of impunity and arrogance have appropriated government lands for their own use.”
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